Appraisal Scribe Help Center
Release Updates, October 26, 2025

1. New option to add multiple Types of Value to an Appraisal Report
2. Add non-US dollar currencies to a valuation including the Euro € and GBP £.
3. User interface change: Collection Sort now under Collection Settings on Collection page. More Collection page UI to come.

  1. Appraisal Scribe Help Center
  2. Customer Support

Customer Support

Welcome! Search here for answers to your questions. Or click on Contact Us to ask a question or report an issue.

Learn more about

  • Contact Us

    Need to contact us?
  • About Appraisal Scribe

    An overview of Appraisal Scribe's features and how it can increase your efficiency.
  • Account Profile & Settings

    Articles on updates to Profile & Settings
  • Collaboration

    How to collaborate on an Appraisal
  • Comparables

    Where to add images of comparables in the valuation of a property
  • Cover Documents

    How to create and customize your cover documents in the Library and in your appraisal, how to use substitution tags etc.
  • Customer Support

    Customer Service Hours & Benchmarks
  • Finalize Report

    How to move report from Draft to Signed.
  • Format

    Questions about formatting collection page etc.
  • Getting Started

    How to log-in and out, reset password, update profile etc.
  • Import Request

    How to request import of data
  • Layout

    How to use the Layout feature
  • Library

    How to create your libraries of Sources, Glossary, Artists, Definitions, Templates and Condition Definitions
  • PDFs

    Articles related to the PDF report
  • Photo upload

    Find out how to upload and size photos, edit captions, and which formats are supported.
  • Pricing

    Information on Pricing
  • Security

    How Appraisal Scribe protects your data.
  • Signature

    How to add signatures to your appraisal reports.
  • Subscription

    How to subscribe to Appraisal Scribe after your free trial
  • Table of Contents

    An explanation of how the table of contents is generated in an appraisal report.
  • Collection Management

    Find out how to organize a collection of properties in your report.
Need to raise a request? Contact us.
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